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Terms & Privacy

Terms of Service & Privacy Policy

1. Participant Conduct & Safety

1.1 Responsible Service of Alcohol (RSA): Todd Tours promotes the responsible enjoyment of NSW wine regions. We reserve the right to terminate a tour without refund if a guest becomes unruly, disruptive, or breaches RSA guidelines at any venue.

1.2 Vehicle Care & Cleaning: We take pride in our high-quality tour vehicles. Guests are responsible for any damage caused to the vehicle interior or exterior. A professional cleaning fee of $250 AUD may be charged if the vehicle is soiled beyond reasonable “wear and tear.”

1.3 Seatbelts: In accordance with NSW law, seatbelts must be worn at all times while the vehicle is in motion.

2. Itinerary & Accuracy

2.1 Destination Flexibility: While we strive to visit your requested stops (e.g., Mount Pleasant or Tyrrell’s), Todd Tours reserves the right to alter the route due to traffic, weather, or venue capacity to ensure the best possible guest experience.

2.2 Personal Belongings: Todd Tours is not liable for the loss or damage of personal items (cameras, phones, wine purchases) left in the vehicle or at tour venues.

3. Privacy & Data Handling

3.1 Data Collection: We collect your name, email, phone number, and pick-up details solely to execute your tour. This data is shared with our secure partners, FareHarbor and eWay, to secure your booking.

3.2 Digital Memories: If your guide takes photos during the tour, these will be sent to you via WhatsApp or Email. By accepting these, you grant Todd Tours permission to use select images for promotional purposes unless you explicitly opt-out at the start of the day.

3.3 Communication: We may use your contact details to provide tour updates or occasional news regarding the Hunter Valley. We will never sell your data to third parties.